Customer service is all about the customer. As business owners or employees, we have all at one time or another had to deal with an upset customer. What happens when the upset customer is us?
WhatÂ’s changing in Customer Service? The top 5 new things that customers want.
Good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have lead to equally rapid changes in the delivery of quality customer service. In addition to the basics, here are five new areas of customer service that must be addressed to keep customers happy.
Delivering Great Customer Service – 10 Tips
One of the key components of an effective retention strategy is exceptional customer service. Not just good service, but memorable service. Today, consumersÂ’ expectations are higher than ever and companies that fail to deliver, risk losing market share. Here are 10 Tips for Delivering Good Customer Service.
Five Principles For Any Employee
One day you get a job! You are thrilled. You do not have to ask your dad for money, you can buy what you want, you can have fun as you wish. There is a lurking suspicion somewhere. Whether I will be able to work to the satisfaction of the boss, what kind of work will be
Wisdom
What is wisdom? But first, what are the conditions that render it desirable, if not necessary, and what is its essential purpose?
Greatness
What is the worst evil in the world? Wouldn’t you agree that it is what prevents the achievement of everything that is good? And what prevents this achievement more than the weakness in a person’s very soul that leads this person along the path of mediocrity, or worse, criminality? Let’s take a look at this evil, first in the context of writing, then more generally in the context of living.