I recently made a commitment to a 21-day community phone-based meditation. I was a little concerned about making this commitment as the call was at 7am – a bit early for me. But I was excited about the meditation Id experienced and was looking forward to joining the meditation community that was being created.
Your Inner Wizard
Over the last month Ive been doing a lot of work to clarify my business ideas and practices. In the process I stumbled across (or rather was led by my own coach to) this idea of the inner wizard. For me the inner wizard is the idea that we all have a little magical ability inside us that we can tap into at any time. Several years ago my friend Serena remarked to me Magic is the art of conceiving of reality differently in such a way that it comes to pass. This quote immed…
The Most Powerful Word – No!
In our society the default answer to nearly every question is Yes. Advertising is all geared towards getting us to say Yes – I need that. We phrase our inquiries looking for yes: Would you like more coffee? Would you be interested in joining me for dinner? Would you help me move next week? Would you mind if I asked you a personal question? Do you love me? With such a powerful default answer ingrained in us it can be very difficult to say anything else – often le…
Count Your Chickens Before They’ve Hatched.
Most people plan to fail by never expecting to succeed. When you count your chickens before they’ve hatched you start to create a sense of excitement and enthusiasm that has immense power to motivate you to achieve whatever you desire.
Great Expectations?
We all live with an unconscious expectation of ourselves and our own lives. This expectation not only determines what we have in our lives but it also represents what we are willing to settle for. Expectation is a very powerful emotion and one that very few people ever learn to fully cultivate.
Feeling Hopeless
Letter from a reader who was feeling ‘hopeless’ and the response that contained a useful tool for getting clarity, focus and raising your vibration–the T-tool.
Ten Ways to Build Client Trust
Clients work with professionals whom they trust. Building ttrust is an ongoing process. Here are 10 wyas to build trust with both old and new clients.
Whats changing in Customer Service? The top 5 new things that customers want.
Good customer service is paramount to growing a business and increasing profitability. What many managers are failing to realize, however, is that rapid changes in technology have lead to equally rapid changes in the delivery of quality customer service. In addition to the basics, here are five new areas of customer service that must be addressed to keep customers happy.