Daily we are recipients or presenters of customer service skills. It does not matter whether you are at work or play; we all utilize and experience these skills. A CEO of a large company utilizes customer service skills frequently when working with his clients and his management team. A lady shopping for a dress is a recipient of this skill set. If effectively applied, the CEO will retain and please his client, and build camaraderie among his management team; the lady shoppin…
Delivering Great Customer Service – 10 Tips
One of the key components of an effective retention strategy is exceptional customer service. Not just good service, but memorable service. Today, consumersÂ’ expectations are higher than ever and companies that fail to deliver, risk losing market share. Here are 10 Tips for Delivering Good Customer Service.