It never fails. Whether ordering a pizza or making a doctor’s appointment, I hear it almost every time. “Can I put you on hold?”, they ask. Before I have a chance to even answer…I am on hold! What just happened? Was it a rhetorical question? Why even give me the option? Why not just say, “Welcome to XYZ, where we promptly put you on hold!”.
Tips for Successful Negotiating by Phone
Most of us negotiate something every day. Whether its getting our kids to willingly clean their rooms, or hammering out an elephant-sized contract with more details than a politician has special-interest donors, our ability to haggle effects our results. Here are some useful negotiating tips offered by internationally-known speaker and trainer Art Sobczak, President of Business By Phone.
YOUR BEST FRIEND – THE PHONE
You must completely look forward to picking up the phone and design your future through the results you experience by making the most effective phone call possible for your business – your future!
A Call to Action
Because of a recent boom in business, my company needed to update our office phone system. We had a very nice system in place already, but our business had tripled within a matter of months.
When business drops off, always look here
Many businesses are losing revenue because of their phone system, whether you have multiple lines, or a home phone, no matter. Either can easily lose you money.
SCAM? Do all those income opportunities out there work or not?
If you want to find out whether they are SCAM or not read my article, and you will also get information of value.
A Final Checklist Before Moving
Just before you move, you should go through the following checklist and ensure you’ve taken care of everything on it.
Telephone Number Fraud
Dont confuse toll free 800 numbers with big charge 900 numbers.
Maintainence of new equipment lengthens company investments
With any investment comes the importance of maintenance. As the CEO of a large company, I wanted to ensure the greatest length of use when installing my new company investment. After purchasing a multi-line digital phone system, I wanted my purchase to last for a lifetime. This would make the cost of the investment more sufficient to my future budgets.
Here Are Some Tips to Avoid Telephone Fraud
There are always people trying to con you out of your money. Many do it over the telephone.
Additional phone lines allows for greater customer-service success
With the complexity of ones business comes the stress of an effective phone system. With multiple customer service representatives at my business, I found it hard to find a phone system that could handle the workload of the many users at one time. After researching other options, I found a website that allowed me to not only buy the complete phone system, but also the equipment to add additional lines to my current business system.
Battling with Customer Service: How to Win the War, Part 1 of 2
Been aggravated by the customer service experience by the last time? Read this two-part series on how to get what you want from customer service.