With government agencies, one often has to try to guess what they are hiding. A close look at a FCC policy document released at 9 p.m. on a Friday may shock you.
Marketing on the Internet: Legal Rules of the Road
The Internet is connecting advertisers and marketers to customers from Boston to Bali. If you’re thinking about advertising on the Internet, remember that many of the same rules that apply to other forms of advertising apply to electronic marketing.
FCC Junk Fax rule – New Fax rule is effective August 1, 2006
The FCC Junk Fax Rule is effective August 1, 2006. The rules are explicit. It is important for senders and receivers to follow them.
Battling with Customer Service: How to Win the War, Part 1 of 2
Been aggravated by the customer service experience by the last time? Read this two-part series on how to get what you want from customer service.
Battling with Customer Service: How to Win the War, Part 2 of 2
Have you been aggravated by the customer service experience by the last time? Read the second half of this two-part series on getting what you want from customer service.