Listening is one of the most common and important things that we do. Recent research on work behaviour suggests that we spend approximately 9% of our time writing, 16% of our time reading, 30% of our time talking and 45% of our time listening.
Think Before You Speak
You are talking to a customer and after you present your product, service or solution, she asks, What discount can I get? or What can you do about the price? Think before you speak otherwise this innocent-sounding question will cost you money right off your bottom line.
Why Being Aggressive Wont Get You Sales
Too many business owners, when presenting their sales pitch dont think about whether their style could be perceived as pushy or aggressive, and dont realise what they could be losing. In this article we consider what being pushy or aggressive looks like and how it can damage building long term relationships.
How to Sell to Anyone
We all have those difficult customers to whom we are required to sell. From the demanding, abrasive buyer to the individual who never seems to make a buying decision, we encounter challenging people on a regular basis.
Take Out the Trash
Head trash is a collection of limiting thoughts or ideas that prevent you from taking specific action that will help you generate better results.