Retailing is growing and growing fast. As one of the nation’s largest sectors, the retail industry provides a wealth of opportunity to people who have the desire to forge their own path to success. One-third of the 500,000 or so new businesses created each year are retail businesses. The entrepreneurs risk their hard earned capital, dedicate their resources and make a life out of offering consumers something they need or want.
The Magnificent Metal Building
Whether you are looking to expand your current retail or commercial location or build a brand new facility, choosing to use metal for the construction of your building makes the best sense because it is cheaper than conventional construction methods, is safer, and it offers you a variety of choice in design.
Starting A Retail Business Retail Key Performance Indicators (KPI) Maximise Sales
Starting a retail business means youre excited. Did you know by adopting Best Practice Retail Sales Performance Standards you can immediately increase your sales and profit expectations by as much as 30%!
Why because achieving sales objectives is more than just about whats on your shelves and what your store looks like its about having a customer focused mentality driven by key performance indicators (KPI) to inform staff at every level about the condition of the …
The Golden Rule of Customer Service
Can the simplest life lessons apply to our sales careers?
The Pretty Woman Theory
Each initial contact we make with a prospective customer can make or break not only that sale, but potentially dozens more.
Does Your Customer Service Suck?
As a customer, I know what it’s like to be on the customers side of the counter. You want to turn over your hard earned money for goods or services. You are then confronted with attitude, rudeness and utter disregard for just how hard you have worked for your dollar. Either the service is slow and the quality of the goods are poor, or worse the company you are patronizing rigidly enforces poor policies for handling customer issues.
As a business owner I realize the cost of…