Social media sites understand they are going to be used as a marketing tool. They are designed to accommodate marketing. Some users may bemoan the notion that a social media site has to be subjected to blatant marketing tactics and I do admit they can be annoying, yet it is this format that the worlds twenty-somethings are gravitating to.
Internet Marketing: Watch The Feedback
Amazon does it, so does ebay and hundreds of other online businesses now brick and mortar stores are finding online feedback to be an incredible tool in quickly locating the products that perform well along with products that may need to be pulled from the shelf.
Customer Service And The Global Survey
Go into any mall in any location around the world and conduct a survey. Here are a few questions you can ask.
Customer Service At Tina?s Twisted Tins
Summary: In an online environment it is not possible to have customers bring items to your store. You cannot deal with customer service issues face to face so dealing with the issues in a positive manner for consumers can go along way in supporting the notion that online purchases can be a positive option in managing your purchases from the convenience of your computer.
Customer Service Is Long-term Advertising
Have you ever considered premier customer service to be a part of your advertising budget? I am envisioning glazed looks and a sudden shift in interest. Since I don?t want you to tune this out I?ll jump right into the details.
Customer Service: More Important Than Marketing?
When it comes to online marketing we tend to look at the relevant topics related to Search Engine Optimization (SEO) and applicable marketing strategies. These strategies are designed to get online business noticed. They are also designed to deliver customers to your online store. The marketing strategy as a whole is designed to move your business from your mind and make it visible and accessible to others.
Customer Service ? A Proactive Step
A farm equipment company in Canada is blazing a new trail in customer service. REM Enterprises Inc. of Saskatchewan, Canada has developed a ?Charter of Values?. This charter essentially lets customers know what they can expect from the company whether they are a customer or not.
Customer Service ? Customers Serving Customers?
Did you know that an online business forum could pay significant dividends in customer service?
Customer Service ? Serving Stinging Scorpions With A Smile
There is a story about a man who was traveling in the desert. His travels had been long and the days had been hot. He came upon a small brook trickling through a small oasis. He desperately sought a drink to refresh himself, but noticed the largest pool (which was small by any standard) had a scorpion clinging to a small rock on the side of the brook.
Customer Service ? The Network Factor
Have you ever been to a business event and noticed how interested people seem to be in everyone else? The long and short of their noticeable efforts is to make connections with other business people. To some this process can seem disingenuous, but in most cases this networking activity can mean the difference in getting a contract, making an impact, closing a deal and feeling as if you have been heard.
Customer Service ? The President Murdered Grandma
It has been said that President Franklin D. Roosevelt was tired of the typical small talk and flattery he received when meeting with adoring guests at various White House receptions. FDR was certain that guests really weren?t listening to what he had to say, so at one particular event President Roosevelt decided he would make the exact same comment to each guest to see if, in fact, they were listening. As the guests arrived and shook the President?s hand he smiled politely an…
6 Ways To Use Customer & Sales Newsletters
A customer, sales, or marketing newsletter can be a powerful tool for building business, both within and outside the company.