Problems
Unified conference software: audio-video-WEBconference, for Intranet
WEBconference services over the Internet are more and more used mainly since their pricing mode switched from per minute per participant to fixed price per month, for unlimited use. In spite of that, its use has been restricted for security reasons but also due to enterprise culture which valorizes the use of internal resources instead of external service renting.
WEBconference applications for management
It has been observed that it is becoming increasingly difficult to conciliate the agendas of the people managing the company in order to schedule the statutory meetings in conjunction with the workshops of the ongoing projects.
WEBconference applications for marketing
Communications for marketing should play an essential role not only from a promotional point of view but also from the point of view of the generation of qualified prospects for their sales team.
WEBconference applications for personnel
Integration of new employees is a difficulty faced by many companies. The new additions are left to fend for themselves, hoping to learn directly in the arena.
WEBconference applications for sales
The traveling time lost in getting to a prospect is expensive and not necessarily justified due to various reasons, such as when the prospect is insufficiently qualified or when the prospect’s role in the acquisitions process is not clear.
WEBconference applications for service
In many ways, the requests for technical assistance are symptomatic of the deficiencies in the users’ training or the quality of the documentation they were given.
WEBconference reduces global warming
By eliminating back-and-forth travel to meetings, WEBconferences reduce the gas emissions that produce the greenhouse effect that in turn causes global warming. They also reduce many of the inconveniences of traveling: driving-related stress, speeding, being late, wait times, and the overall loss of time and money.
WEBconference services in 8 languages
WEBconferences are just like normal meetings but they are conducted virtually over the Internet. Presenters can give PowerPoint presentations, consult documents, use interactive on-screen graphics and even vote or display the results of collaborative efforts. With multilingual WEBconference, presenters as well as participants can select their user interface language, independently of the content of the WEBconference which relay to the presenter.
a unified conferencing solution: audio-video-WEBconference
Many years of running voice messaging and electronic mail, we have lost sight that essential communications happens during real time and not differed time. Although, we’ve all had the occasion to experiment with direct communication technology like: audio-conference, videoconference and WEB conference.
Best practices for eCRM
The Customer Relationship Management is first of all and before anything else, a business strategy technologically supported and not the other war around. It consists on identifying the value of the clients, to keep them, develop them and get new ones. In this perspective, the prospecting of acquiring new clients begins with WEBinar while sales in itself, especially the presentation to prospects, is done in eSales.
Best practices for eLearning
Let’s say it, training for new employees is usually done “on the go”, while their performance takes its time to show. Moreover, 80% of the accumulated knowledge of an enterprise is in the mind of its personnel and this knowledge leaves when the employee does. Consequently, the knowledge management and the sharing of the best practices are the major concerns of the continuing training and the coaching. This is the real challenge of the learning process in which participation is key.