We all understand the importance of good ?people skills? when it comes to our interpersonal communication ? it helps us get the results we need. Our communication determines the opinion others have of us ? knowledgeable or ignorant, pleasant or rude, professional or immature. Most of the time this is in face-to-face or telephone conversations where we have some control over the impression we make on others.
When it comes to netiquette (Network Etiquette), it?s not as easy…